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Google Play Error: “Error retrieving information from server [RPC:AEC:0]”

If you are using an Android phone, you might have downloaded many apps for the play store. But sometimes, Google Play store shows error while downloading apps and we had covered an error some time back on this blog. In case you are trying to download app and ended up with this error – “ Error retrieving information from server [RPC:AEC:0]” you can fix it by following the steps below.

google-play-logo1

The complete error is ***(app name) could not be downloaded due to an error; error retrieving information from server [RPC:AEC:0].

In case you are encountered this problem, the best solution is to remove your current Google account on the phone and then adding it back. Go to settings, account and then Google. Remove the existing account and then add the same account once again.

This should solve the problem.

12 comments

  1. Hi. My phone doesnt let me remove the account . It says if you want to remove the account you should do a factory reset . Which will delete all my files . Although i did add a new account .but didnt work . Please help . ( samsung galaxy R )

  2. have done this repeatedly does not work!

  3. How do I remove the account without factory restoring it? ?

  4. how to remove google acc in andorid

  5. [rpc:aec:0)
    Best way to resolve this issue (esp for cheaper imported tablets)
    SETTINGS > APPS > ALL > GOOGLE FRAMEWORK > click FORCE STOP > click CLEAR DATA > TURN OFF TABLET FOR 5 MINS > RESTART AND NOW ALL WORKING (YOU MAY HAVE TO REREGISTER YOUR GOOGLE ACC).

  6. thanks JON … u solved my problems … continue downloading now .. :)

  7. Jon…this seemed to have solved the problem. I just don’t understand why this keeps happening.

  8. thanks a lot JON! that totally worked.. i had 21 updates available when i turned my phone back on! lol.

  9. I’m having a similar issue with my brand new Google Nexus 4. I purchased a game through the app store but I can’t download it to the phone. I’ve tried the steps listed here and also called Google Play Support and followed their steps but still no go.

  10. I have tried this method but it didnt work.
    (Lg optimus)

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